Terms and Conditions

CONSENT

By visiting HEM Store, you accept and consent to these Terms and Conditions (T&C) and our Privacy Policy. These T&C and our Privacy Policy may change from time to time without notice, any changes to these will be effective immediately upon publication on this website. It is the responsibility of the user to be aware of these T&C and Privacy Policy and any changes they may incur.

JURISDICTION

HEM Store is a registered trademark. This website is owned and operated by HEM Store. These Terms & Conditions, our Privacy Policy and any matters connected with orders placed on this website are governed by Australian Law. 

DISCLAIMER

Your use of this website is at your own risk. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice or liability.

ACCEPTANCE OF ORDER

The advertisement and display of a product on our website is not an offer to sell and HEM Store will be under no obligation to supply product ordered through this website. You offer to purchase a product from HEM Store when you place an order. We will acknowledge your order as soon as practicable but will be under no obligation to supply the product to you unless it is in stock.  From time to time a product may be displayed on our website that is not available for sale.

If any of the items you order are out of stock or not available, or there is an anticipated delay with your order, we will contact you as soon as possible via email. If we do not receive a response from you within 48 hours the remainder of your order will be processed and dispatched. We will not substitute any product without your express authority.

SHIPPING & DELIVERY

Please click HERE for detailed information.

RETURNS & EXCHANGES

Please click HERE for detailed information. 

COPYRIGHT

This site is owned and operated by HEM Store, Australia. All content, including but not limited to, photographs, pictures, designs, written and other content, are copyrighted to HEM Store. The reproduction of any content is prohibited without the express written consent of HEM Store.

CONTACT US

Should you require any further information about our Terms & Conditions please contact us at hello@hemstore.com.au, or phone +612 4862 2530 between 9am – 5pm AEST Monday to Friday.